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Executive / Assistant Manager - Customer Service & MIS      Apply Now
Job Title Executive / Assistant Manager - Customer Service & MIS
Job Description

To Coordinate / call with customers for delivery schedules on regular basis & keeping a track of the same in SAP system / excel sheet.
To follow-up for payments on regular basis for ensuring smooth flow of payment & completion of targets.
To answer customer enquiries & divert them to concerned sales manager.
To enter Sales orders in SAP system & ensure the correctness as per the contract & PO.
To check for customer complaints if any & ensure internal coordination with respective Sales Manager for resolution / logical conclusion.
To check the reason for cancelling / returning orders from customers & ensure logical closure.
To keep record of customer complaints & its resolution status.
To coordinate & network with various departments which are stakeholders in order processing.
To keep / make various reports like Sales data, Collection report etc.

No of Positions 1
Location Mumbai
Required Experience Any Graduate (Preferably Post-graduate) having 5 to 10 years of experience.
Position On Date 2022-04-25
Salary 4.5 LPA
Position Closed By
E-Mail hradmin@talentcohr.com
Contact No. 7738249852